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Qantas to compensate passengers
October 10, 2008 Friday, 04:24 AM

SYDNEY: Qantas Airways would financially compensate all passengers who were on board a plane that made a terrifying plunge this week and injured more than 70 people, a report said yesterda
xiaowei.pedas
October 10, 2008 Friday, 04:36 AM

Very thoughtful and generous of Qantas.China Airlines does not give a damn to their passengers on the flight to Bangkok. 52 pax were injured.
slow.snow
October 10, 2008 Friday, 04:42 AM

$ not important. Service after sales is more important. Pay $1 is also compensation.
kenaspammed
October 10, 2008 Friday, 08:32 AM

another "fun" ride by Qantas ?
cosmolon
October 10, 2008 Friday, 01:45 PM

Don't know why Qantas is suddenly having so many problems, probably not a good idea to fly its A380, new aircraft could have a few problems.
coolbeagle
October 10, 2008 Friday, 02:42 PM

Actually, it is a shrewd move on the part of Qantas. By accepting the terms of compensation offered by QF, pax will find it harder to sue for more damages in the court of law. And QF would almost certainly require the pax to sign the acceptance form when receiving the compensation, with a clause to pre-empt further lawsuits.

Not that I am being cynical or advocating pax to be greedy, just want to highlight what is usually left unsaid.

Any lawsuits could take years to settle, especially when it involves waiting for the official results of the cause of the plunge. Depending on the results, QF could disclaim responsibility to the aircraft manufacturer, maintenance operator (themselves actually), etc.

As it is an international flight, and QF is an international carrier, QF is vulnerable to be sued in any home country of the pax involved if it operates in that country.

As for China Airlines, I am not familiar with the incident, and whether compensation were offered. The pax involved might have been approached privately and require to agree to confidentiality in return for the compensation offered.

In general though, Asians are less litigious.

In addition, there is one primary distinction between the CI incident and QF incident - the cause of CI incident is primarily attributed to severe air turbulence, which is out of the control of the airline.

CI could claim they had exercised all reasonable measures to ensure the safety of the passengers. Passengers who had been hurt by flying objects could claim some compensation, but the more serious injuries are more likely (but not always) due to passengers not buckled etc. In any case, the incident occurred only last week (Oct 2), and it is still early days yet.

QF on the other hand, needs to act fast to contain the damage, since the cause of the incident has been reported to be related to malfunctioning of the aircraft operation.
Chuakk26
October 12, 2008 Sunday, 04:36 PM

It is time for Qantas to be serious about the safety of their aircraft. 4 incidents in less than a year is no coincidence but a fatal accident in waiting.
slow.snow
October 12, 2008 Sunday, 09:15 PM

Part of their training. Otherwise skills rusty.
hearsing
October 14, 2008 Tuesday, 08:49 AM

When you need to travel by air, try not to choose Qantas or Garuda for the sake of your life. Going by the relaxed attitude of Australians towards work, safety is last on their minds despite the much said friendliness of the people.

I think more accidents on the way soon by courtesy of Qantas.
f14dtomcat
October 14, 2008 Tuesday, 12:33 PM

Just for lunchtime giggles.........

QANTAS: Queasy And Nauseous Tired And Sick
GARUDA: Go And Relax Until Delay Announcement

:D :D :D
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